We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
arrived in 12 days. very well working. satisfied.
Okay. Everything is intact and works
Great glasses. Packing is good, everything works!
I love it. It gives a super relaxing massage. And you can put your music on bluetooth. I'll buy it again to give away
Very satisfied
Delivery is fast, the massager is satisfied. Thank you to the store! thank you to the seller!
Convenient to use
Great product . Heats very well. I like that. You can listen to music on Bluetooth . Very fast and good delivery . Packing super
Love it ,thanks you
The goods are satisfied. Corresponds to the description. Came to moscow for a month.
Quality! Not heavy by itself, fold in half and can be easily taken with you into the bag, heating function, vibration and massage by squeezing. Massages both whiskey and eyes and brow arcs. 10 minutes not monotonous manipulations! Massage is diverse in speed and pressure force. The bridge of the nose does not press, it is adjustable to any size of the head!
Amei
Very worth tight
On bluetooth plays music. It warms very well massage is also not soft. But that's good.
Fast delivery by courier! Glasses perfectly relax)
Ali for ever the gel is satisfactory.
Corresponds to the description
Excellent quality fast delivery thanks
Delivery two days to moscow. This eye massager is a device with which you can hold sessions of relaxing and point massage at home. In all sensations, this massage is not inferior to the manual massage of a specialist in some spa. The device has only one button about a small led display. It is responsible for on/off (3 seconds press) and switching modes (short press) Massage occurs in three modes: Warming up Pressotherapy And combo mode with warm up and press at the same time. Quickly syncs with the phone on bluetooth!
Very good and soft I love it
Faulty it was very noisey beside the air compression sounds you were actually hearing a rattling . Not please recieved faulty item
Good afternoon, everyone. The goods came quickly. The courier called, brought it on purpose, was polite. Packed glasses very well. The box with glasses is new, not wrinkled, everything is tight. Everything works, i really like it. I recommend this store. Work for conscience. Guys, thank you for bringing us joy!!!
The massager is wonderful. And heats and massages. Fits tight. Charges quickly. I recommend.
Works, clearly improves blood circulation, but the weight from the eyelids relieves weaker than massagers with vibration
All the claimed functions work in the massager. The parcel came pretty quickly.