We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The device came very quickly, in less than 2 weeks. Packed very well. But unfortunately it was not correct. Thanks to the store, immediately returned the money.
Duzha shvidko priyshov in chesku republic, uncle selling
Everything works. I recommend
Received correctly. Super box, 10 presentation. more reviews when you 've tried it in a month
Excellent product! Great value!
Nice quality product. It feels like little electric shocks, not unpleasant, face needs to be wet yo work. Results.... Too early to say but its worth a try :)
Very good product. Made qualitatively, beautifully. I chose the pink color because i have the original neface white machine, the device came fully charged, unlike the original one to charge 16 hours. I immediately tried it in the work. Almost all as in the original version, there is a difference. The first is when you lead in the chin line there is a sound when you need to stop and start first, a little faster, in the original device sliding longer. The second is that the ripple is more palpable. Be sure to put a lot of gel, so as not to feel unpleasant sensations, you can use gel milking ultrasound or aloe vera, you can not use dry, it will hurt. To me regardless of the device, there is a metallic taste in the mouth. You can put a cotton pad under the cheek, this prevents unpleasant taste. I'm glad i have two cars now just in case. I have already done 8 sessions and see how the line of the oval face and neck is tightened.
Fast and correct shipping. Pongo max Ima potenci A and can be seen as a bearable tingling.
Very quickly your arrival! It looks nice and in good condition, i'll leave comment later now q use it. I haven't tried it yet.
Beautifully packed, now charged, later write off how it works, thanks to the store!!!!
The device came very quickly, the packaging is decent. To use the device need conductive gel on a water basis, used several times, felt slight tingling at maximum power (well, maybe i'm so thick), the result is not yet seen, but the use will continue
I ordered the second for my girlfriend.
About 2 weeks to nizhny novgorod, there is a current on wet skin, i use more often with toner than with aloe gel. Gives a good drainage effect (removes swelling), but not anti-age.
I leave feedback now , i used the product and it us great, i bought ultrasound gel to use with product and it works excellent, i recommend it!!
Came very quickly! Less than a week. Turned on, works. Later i will add a review
Cool massager.
Meet the shipping time. Excellent shape as packaged. Thanks x your service, i will continue to order this product.
good product!
The device .. cinnamon Tizhen, the best of good... the goods priyshov in chernivtsi through the city .... we will make sure the result of the robots!!
Good delivery a few weeks so quick, product came nicely in package. Works really well and an notice difference on skin already . Very happy .
Odpovka is fast, the track was tracked. Packed very well, a good box has a cover. came charged. I tried once, about the result to speak early. Applied on the face gel aloe vera and on wet skin drove this massager. After time, the device itself turns off. Microcurrents feel good. After a slight redness, quickly passes. While i was satisfied.
All OK! Thanks a lot! ))
Good price and good material!
Whole. In the box. Delivery and about 3 weeks. Already charged and ready to use. Usb charging included.
Good~