We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tak rýchlo to prišlo že som to nestihol ani odfotit
Tudo certo, honest store
good fast shpping
Correspond to the description. Arrived quickly. Whole. I use and again sign off. I recommend the store and the product. Thank you.
nothing broken, fast shipment, quality seems ok
Five of the mugs came in damaged. His guard is very weak, the cargo is fast, I don't know if he has any compensation.
thank
Super fast shipping! 6 days and jars at me) all whole. Everybody's working. Thank you very much to the store!
Everything matches!
Everything ok - fast delivery - nice item - thank you!!!
Good but broken due to bad packaging without box
ok
Just super! Very satisfied with the quality of the product Delivery fast))
No box and instructions.
Worth Q comes many pcs broken, have be best packed
Works for me very well. Managed to cup some wind from my knee.
Because the way they pack, which is all items in a bubble bag, some of the cups arrive broken. Dont be lazy and individually pack the items + send them in a box!! Anyways, i used the cups and tey are good.
Unfortunately, banks that were very needed were broken, the address on the parcel was not specified, thanks to the russian post for a long time looking for the name. Opened a dispute, the money was returned. Seller understanding
Quality standards
I recommend buying at this price
thank you i received item!!it is ok
Seller honest goods corresponds Description. Thank you
In one bank crack, dispute open will not
Banks liked, attached tightly
Packaging does not guarantee protection from damage. One bank burst when delivered.