We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, but the functionality for me was not clear. Light vibration, it seems to me, from her no use)
Works, looks great, i'll try how useful a thing. Delivery is fast. Express mail.
Cool. Came yesterday, in a usual bag with a puffy and in a box with a lace. Made well. Washes to crunch
Great brush! Too often i do not use, but once a week the very thing) the skin after it is very soft and cleansed by sensations. Definitely recommend! I took pink, the skin is oily, the vibrations are enough for me, more than)
Girlfriend is delighted! Removes black dots. I will order myself)
Excellent brush
Everything works, the battery is charged. Item as in description
This is something unrealistically cool! How i used to live without him! Washes to the creak! Very cool thing!
One of the best products i ordered on ali! The blue brush works amazingly, perfectly cleanses the face, i have in two days disappeared black dots from the nose! after using sonic and the truth feels that the face is clean!
Brush liked, cleans and massages. The skin after it is smooth! I recommend!
All ok. But according to the functionality of the chet some garbage))) i seem to throw money
Interesting device, smoothes the skin. It is convenient to grow the cream. Surprisingly delivery cdek to home
Went to brest just over a month. The box is wrinkled, but with the device everything is fine. there is an unpleasant smell, i think it will fade. Very comfortable to hold in your hand, nice soft villi. I will try) thanks!
The product is excellent, corresponds to the description.
Super thing
It's okay.
Very pleasant to the touch brush. The colors are beautiful, gentle. I bought two, i gave one to my mother-in-law, she is delighted! I'll order another mother. Cleans well, the frequency of vibrations can be increased by pressing +. I'm happy!
Everything ok.
Cool thing
It was about a month, delivered by courier. Everything works well
The box was in a puffy bag, a little wrinkled, but it's not important for me. Input under charging sealed, charging time about an hour There are no instructions for the Russian. In the hand lies comfortably, 5 speed modes. To use nice, cool thing))
I use a brush for about a week, like pores became cleaner. Convenient to use, charging yusb, pleasant to the touch. Tracked at all stages of the way.
Excellent all as in the description
Material good quality and finish. Starting to test. Working well so far
Clean well