We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product went for a month, the massager from the handle is glued off, on the most massage roller there are chips, doubts about the naturalness of the stone.
A very long time was the parcel, the description corresponds.
Long shipping
Great roller and sponge
Improved packing, the handle came broken. The store gave me back the money.
Everything is ok,i recommend the store!
It's not OK, I bought two products and I received just one. Multi-function Face Washing is missing. Delivering to Macedonia was to long. I'm not happy with this order ☹️
The order was very long, ordered on february 8, received only on may 15, looks good, durable!
Walked long, tracked. To the touch like a stone, but perhaps an imitation) hlipenky.
The goods came broken. The dispute opened, the money was returned immediately.
I liked
The handle is not attached.
Came a little shifted, but to correct it is not difficult.
Miniature massager, packed well, whole. I have not tried it yet, i will add a review later. The parcel was not tracked. Thanks to the store i will order more
Ungoruntely the product arrived already damaged. Other than this, store was ok
Came broken((
come brake. but with super glue all is fine
Beautiful Such as photo You can tell it's stone by weight, it's not plastic.
Very nice thing
Quality rollers super! Came for 2 weeks in kiev. In a package with bulls)) nothing was damaged. I'm very happy! I recommend!
The product is quality and easy to use. There was a defect in the product (which does not impair its use), I turned to the store and received an immediate, courteous and pleasant response and, of course, adequate compensation. It is always pleasing to receive quality service. I highly recommend the product and seller.
It came in broken, but the store gave me back the money.
came in 2 weeks. looks cool I recommend
Super! I recommend!
Great video. I thought there would be teeth a little ironing, but it turned out to be the most it. Conducting on the skin, sharp teeth are felt. Massages perfectly. I recommend.